Privacy Policy

Effective Date: August 1, 2026

Welcome to ARD Performance (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment-related information (processed securely through third-party payment providers)

Order Information

Products purchased
Order history
Installation preferences
Delivery information

Technical Information

IP address
Browser type
Device information
Cookies and analytics data
Website usage statistics

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate regarding orders and customer support
Coordinate deliveries and installation services
Improve our website and services
Prevent fraud and enhance security
Send promotional communications (only where permitted)
Comply with legal obligations

3. Marketplace and Vendors

ARD Performance operates as a marketplace where multiple vendors may sell products.

When you place an order, the relevant vendor may receive only the information necessary to process, ship, or install your order. Vendors are expected to protect your information and use it solely for fulfilling your purchase.

4. Payments

Payments are processed through secure third-party payment gateways. We do not store your complete payment card information on our servers.

5. Cookies

Our website may use cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze visitor behavior
Enhance your browsing experience

You may disable cookies through your browser settings, although certain features of the website may not function properly.

6. Sharing of Information

We may share information with:

Vendors fulfilling your order
Shipping and logistics partners
Installation partners
Payment processors
Government or legal authorities when required by law

We do not sell your personal information to third parties.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no internet transmission or electronic storage method is completely secure.

8. Data Retention

We retain personal information only as long as necessary for business, legal, accounting, and operational purposes.

9. Your Rights

Depending on applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Delete your personal information
Withdraw consent where applicable
Contact us regarding privacy concerns

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Children’s Privacy

Our services are not intended for individuals under the age required by applicable law. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.

13. Contact Us

For questions regarding this Privacy Policy, please contact us through the contact details provided on the ARD Performance website.

Terms & Conditions

Effective Date: August 1, 2026

Welcome to ARD Performance. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use of the website.

1. About ARD Performance

ARD Performance is an online marketplace that enables customers to browse and purchase automotive products from multiple vendors. Some products may also include optional installation services.

2. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to use this website.

3. Product Information

We strive to ensure that product descriptions, specifications, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct such errors without prior notice.

Product images are for illustrative purposes and actual products may vary.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

Accept or reject any order
Cancel orders due to pricing errors
Cancel fraudulent or suspicious transactions
Limit purchase quantities where necessary

5. Pricing

Prices displayed are subject to change without prior notice.

Applicable taxes and shipping charges will be calculated during checkout where applicable.

6. Payments

Payments are processed using secure third-party payment gateways.

Orders may not be processed until successful payment confirmation.

7. Shipping and Delivery

Delivery timelines are estimates and may vary depending on location, courier services, stock availability, or unforeseen circumstances.

We are not liable for delays caused by logistics partners or events beyond our reasonable control.

8. Installation Services

Where installation services are offered:

Installation availability depends on your location.
Installation scheduling is subject to vendor availability.
Customers must provide suitable access to the vehicle.
Installation charges, if applicable, will be communicated before confirmation.

9. Vendor Responsibilities

Products listed on the marketplace may be supplied by independent vendors.

Vendors are responsible for:

Product quality
Product warranties
Product specifications
Installation quality (where applicable)
Compliance with applicable laws

ARD Performance acts as a marketplace facilitator and may assist in customer support but does not manufacture the listed products unless specifically stated.

10. Returns and Refunds

Return and refund eligibility depends on:

Product category
Vendor policies
Product condition
Applicable consumer protection laws

Certain customized, installed, electrical, or special-order products may not be eligible for return unless defective.

11. Warranties

Manufacturer or vendor warranties, where applicable, will apply.

ARD Performance does not provide additional warranties unless explicitly mentioned.

12. User Responsibilities

You agree not to:

Misuse the website
Attempt unauthorized access
Upload malicious software
Submit false information
Interfere with website operations
Violate applicable laws

13. Intellectual Property

All website content, including logos, graphics, text, designs, and branding, remains the property of ARD Performance or its licensors unless otherwise stated.

Unauthorized reproduction or distribution is prohibited.

14. Limitation of Liability

To the maximum extent permitted by law, ARD Performance shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or products purchased through it.

15. Indemnity

You agree to indemnify and hold harmless ARD Performance, its vendors, employees, and affiliates against claims arising from your misuse of the website or violation of these Terms.

16. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts.

17. Changes to These Terms

We may modify these Terms & Conditions at any time. Updated versions will be posted on this website with the revised effective date.

18. Contact

5For any questions regarding these Terms & Conditions, please contact us using the contact information provided on the ARD Performance website.